Engineering complex workflows into clear experiences.

Designed and implemented a scalable search results workflow for financial correction notices, enabling front- and back-office operators to quickly locate, review, and manage transaction amendments while supporting future API integration.

Replaced mocked data with production APIs, refactored business logic, and resolved cross-functional misalignments to operationalize a mission-critical financial reconciliation workflow.

Designed and implemented a multi-step bank deposit workflow within a large-scale government platform, enabling accurate end-of-day financial reconciliation for thousands of service agents—while navigating API gaps and cross-team dependencies.